Privacy policy
1. OVERVIEW
Protein Depot (“we”, “us”, or “our”) is committed to protecting your personal information.
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website.
2. PERSONAL INFORMATION WE COLLECT
When you visit our site, we automatically collect certain information about your device, including:
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Web browser
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IP address
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Time zone
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Cookies installed on your device
We also collect information about how you interact with the site, such as:
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Pages viewed
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Products viewed
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Referral sources
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Time spent on pages
This is referred to as “Device Information”.
3. ORDER INFORMATION
When you make a purchase or attempt to make a purchase, we collect:
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Name
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Billing address
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Shipping address
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Payment information (processed securely via third-party providers)
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Email address
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Phone number
This is referred to as “Order Information”.
4. HOW WE USE YOUR INFORMATION
We use the information collected to:
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Process and fulfill orders
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Communicate with you
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Screen orders for potential fraud or risk
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Improve our website and customer experience
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Send marketing emails (only if you opt in)
5. SHARING YOUR INFORMATION
We share your information with trusted third parties to help us operate our business, including:
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Shopify (e-commerce platform)
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Payment processors
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Shipping carriers
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Marketing and analytics providers
We may also share your information to comply with legal obligations or to protect our rights.
6. COOKIES
We use cookies to improve your browsing experience.
Cookies help us:
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Remember your preferences
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Analyze website traffic
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Provide relevant advertising
You can disable cookies through your browser settings, but some features of the site may not function properly.
7. BEHAVIORAL ADVERTISING
We may use your information to provide targeted advertisements or marketing communications.
You can opt out of targeted advertising through platforms such as:
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Facebook
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Google
8. DATA RETENTION
We retain your Order Information for our records unless and until you ask us to delete it.
9. YOUR RIGHTS
If you are a resident of certain regions, including Canada, you have the right to:
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Access the personal information we hold about you
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Request corrections
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Request deletion of your personal information
To exercise these rights, contact us using the information below.
10. DATA SECURITY
We take reasonable precautions to protect your personal information.
However, no method of transmission over the internet is 100% secure.
11. THIRD-PARTY LINKS
Our website may contain links to third-party websites.
We are not responsible for their privacy practices or content.
12. MINORS
Our website is not intended for individuals under the age of majority in their jurisdiction.
13. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect changes to our practices or for legal reasons.
14. CONTACT
For more information about our privacy practices or to make a request:
info@proteindepotcanada.com
Protein Depot – Canada